Privacy Policy

Art Jewel is strongly committed to protecting the privacy of its website users and customers. This privacy policy outlines the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site. We aim to give our customers the very best shopping experience and protecting your privacy is essential to that commitment.

Orders

For a site visitor who places an order, we request personal information on the order form used in the shopping basket.
Contact details (name, address, email, etc.) and payment information (credit card number and expiration date) is requested. This information is used for billing purposes and to fulfil the customer's order.

If we have trouble processing an order, we will use this information to contact the customer.
Credit card transactions are processed using Sage Pay.

By using Sage Pay, Art Jewel ensures that your card details are not compromised. Sage Pay encrypts every transaction to the highest global standards. Sage Pay secure systems are scanned and audited regularly by one of the world's leading Qualified Security Assessors (QSA) so that you can be confident about using them to make a secure payment online.

We use third party shipping companies, e.g. mail, couriers, etc. to ship orders, and Sage Pay to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site may contain links to other sites. Art Jewel is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Art Jewel.

If a user wishes to subscribe to our newsletter, we ask for the user's email address. Please see our choice and opt-out below.

Information we collect

In running and maintaining our website we may collect and process the following data about you:
1) Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
2) Information provided voluntarily by you. For example, when you register for information, make a purchase or sign up for our Newsletter.
3) Information that you provide when you communicate with us by any means.

Cookies

We are using cookies to give you the best experience on our site. Cookies are files stored in your browser and are used by most websites to help personalise your web experience. By continuing to use our website without changing the settings, you are agreeing to our use of cookies.

We will store a persistent cookie so that you may retrieve the products in your shopping basket with no need to go through and reselect all of them again. However, the cookie will eventually expire if there is no activity in your basket, e.g. view, add to, etc., for a number of days. This website's cookies do not contain any personally identifiable information. If a user rejects the cookie, they may still use our site, but the user will experience limited functionality in some areas of our site. For example, the user will not be able to process an order through our shopping checkout area.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or contact information), that information is encrypted and is protected with 128 bit encryption software over an SSL connection.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Feedback

At Art Jewel, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please get in touch.